If you are not completely satisfied with your recent purchase we will gladly accept it back for return or exchange. Requests for a return or exchange must be received within 14 days of you receiving your product, and product must be received by us within 30 days from the day you got your package. All items must be unworn and unwashed with tags attached. Unfortunately we won't be able to accept items that don’t meet these criteria or are non-returnable. After we get your package, your refund will be processed within 2 business days. Original shipping charges are non-refundable.

 

The following items are non-returnable:

  • All items purchased on final sale,
  • Hair accessories,
  • Underwear and bodysuits,
  • Shoes returned with postage stickers on the original shoebox (please place the shoebox inside a larger packing box when returning).
  • Items that have been worm, washed, or are missing their tags.

 

To request a return or exchange:

Simply email us at returns@graffitiboutique.com or call us at 1-800-381-3545.